Delivery Information:
We are committed to providing you with a seamless shopping experience. Here are the details regarding our delivery process:
Standard Products:
Most of our standard products will be shipped via express delivery within 2 business days after payment is received. You can expect to receive your order within 7 to 14 business days. We work with reliable shipping partners to ensure that your items are delivered safely and on time.
Customized Products:
For customized products it takes 3 to 10 days to create. The exact time depends on the communication process. Once you place an order for a customized item, our team will contact you to discuss your specific requirements and design preferences. We will keep you updated throughout the production process and provide you with an estimated delivery time.
Please note that delivery times may be affected by factors such as shipping carrier delays, customs clearance, and unforeseen circumstances. However, we will do our best to ensure that your order is delivered as quickly as possible.
If you have any questions or concerns about the delivery of your order, please don't hesitate to contact our customer service team. We are always here to help.
Thank you for choosing us. We look forward to helping you cherish your pet memories.
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